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Term and Condition

At VS Sports, we strive to provide a seamless and efficient delivery experience for our valued customers. This Delivery Policy outlines the important information regarding our delivery process, including estimated delivery times, shipping methods, and related policies. We aim to ensure transparency and clarity, so you can make informed decisions when placing your orders with us.

    1. Estimated Delivery Time
      We can understand that receiving your order in a timely manner is crucial. Our estimated delivery time is 6-8 days from the date of purchase. Please note, delivery times may vary depending on many factors such as product availability, shipping destination, and unforeseen circumstances. However, we make every effort to fulfill and deliver your order within the specified timeframe.

    1. Shipping Methods
      To ensure reliable and secure delivery, we collaborate with trusted shipping partners. The shipping method for your order will depend on various factors, including the size, weight, and destination of the package. We utilize a range of reputable courier services to provide efficient delivery services.

    1. Order Tracking
      We understand the importance of tracking your order’s progress. When your order has been dispatched, we will provide you with a tracking number via WhatsApp. This tracking number will allow you to monitor the status of your delivery conveniently. Please note that it may take up to 24 hours for the tracking information to become available after your order has been dispatched.

    1. Delivery Delays
      While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions, public holidays, or disruptions in the shipping industry may cause delays. In such cases, we appreciate your patience and understanding. If you encounter any significant delays in receiving your order, please don’t hesitate to reach out to our customer support team, who will be happy to assist you.

    1. Failed Delivery Attempts
      In the event of a failed delivery attempt, our courier partner will usually leave a notification card with instructions for rescheduling or collecting the package from a local depot. It is essential to follow the instructions provided to ensure successful deliveDiscover our convenient delivery policy, ensuring fast and reliable shipping for all your orders. Experience hassle-free delivery today!ry of your order. If multiple delivery attempts are unsuccessful, the package may be returned to us. In such cases, additional charges may apply for re-delivery.

    1. Order Cancellation
      If you wish to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, provided the order has not been dispatched. However, if the order has already been shipped, you may need to follow our returns policy.

    1. Customs and Import Duties
      For international orders, please note that customs and import duties may be applicable depending on your country’s regulations. Any additional charges related to customs or import duties are the responsibility of the recipient and are not included in the product or shipping costs.

If you have any further questions or require assistance regarding our delivery policy, please don’t hesitate to contact our customer support team. We are committed to providing exceptional service and ensuring a smooth delivery experience for all our customers.

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